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You will provide consultation and coaching to our Operations/departmental leadership team and employees in related areas. Connect with customers via phone/email/chat and/or social media to resolve their questions or concerns. Provide excellent customer service at all times with customers on incoming calls and when you are required to call back the customer. Needs to review the security of your connection before proceeding. Ca.canary.indeed.com needs to review the security of your connection before proceeding.
They don't list the rate of pay on their website, but a pretty old forum thread at WAHM has it listed as being between $9 and $11 hourly. That thread is dated 2010, so I can't be sure that's still the accurate rate. Based on Glassdoor reviews, which are probably more recent, the pay ranges from $10 to $16 per hour. I've read on the forums that your training is often done on-location prior to working from home.
Work From Home (WAHA) Jobs
Including Teleperformance Cloud Campus in your service delivery mix offers significant business, recruiting, and environmental benefits. As one of the best workplaces, we combine advanced, digital technologies with the best people to deliver human understanding and empathy when it matters most. Cloud Campus was purposefully designed to provide a socially rich working environment for remote teams. You will need a quiet office space for working, high speed internet, a Windows-based PC, and a land line phone with no features. Teleperformance pays via direct deposit and may possibly offer a paper check option as well.
Cultivate digital trust by designing safe experiences that embed security from the beginning. Read this paper prepared in partnership with MIT Technology Review Insights to understand how to properly protect users in the virtual frontier. An exciting work from home opportunity is now within reach.
Your Pay at Teleperformance
Eliminate geographic barriers while increasing business agility and accelerating time-to-market. Our flexible Cloudshoring model can be customized to meet a client’s local, regional, or global operational needs. As remote work becomes a part of the new normal, what lies ahead, and how can companies differentiate in attracting and retaining talent in a very competitive job market? Carefully designed from the ground up before Covid, Cloud Campus is not a patchwork continuity solution like what our competitors offer. At Teleperformance, we nurture a creative atmosphere and believe it is possible to have fun at work.
Elevate employee engagement through vídeo-enabled communications, virtual activities, dedicated chat rooms, digital floor walkers, and a state-of-the-art training platform. You are someone looking for a career that is adaptable to your mobile lifestyle. You are a problem solver, resourceful, and looking to make a difference for your family as well as others. Pursue a career that allows flexibility in schedule, travels with you, and offers endless growth potential.
Teleperformance - Find Remote Work From Home or Flexible Jobs
I can't verify if this is always the case or not, so please comment below if you know one way or the other whether or not training is done online or in-house. Also, this position may be location-based even though the job descriptions usually don't specify that you have to train in-house. Rated anonymously by employees and ranked by Comparably, these are the top employers for work-life balance, hiring now on FlexJobs. Administer LOA programs and coordinate with our third party administrator while acting as the initial point of contact for employees.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Identify, research, and present best practices within HR function to continually enhance HR credibility and performance. Serves as a point of contact and resource for management on HR policies, programs, and processes to answer questions and resolve... Provide direction, support and recommendations for the resolution of critical and impactful employee relations activities.
Menez la transformation numérique en tirant parti de la technologie, de l'analytique et de l'excellence des processus.
Resolve complex consumer issues and advise first level representatives on high level issues involving agronomics, products and procedures. Responsible for the negotiation, timely follow up, quality assurance and personal attention to all concerns. By combining AI with a comprehensive security ecosystem and proprietary tools, we preserve network integrity and shield sensitive data from fraudulent activity. With TP Protect, supervisors and security teams receive immediate alerts when unauthorized behaviors are detected by the system.
We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. As an employer, Teleperformance is defined, motivated, and moved by passion, an element underlying every facet of its organization. The company has been distinguished as a Military-Friendly Employer and strives to keep its team inspired, encouraged, and proud.
Communicate with employees to clarify policy, eligibility criteria, and other program elements while providing... Get started with your Free Employer Profile to respond to reviews, see who is viewing your profile, and share your brand story with top talent. If you speak a European language plus English fluently, we can find you a job in this great company. Offices are open and spaciuos and the employees are generally good-spirited. Teleperformance has long been involved in changing the way our communities live. These, among many other selfless acts, are only some of the ways we show our dedication and passion for change—by volunteering and helping those in need through our COTW initiatives.
The Teleperformance For Fun Festival is a global annual program to revel in our team’s talent, giving them an opportunity to express their artistic skills in art, dance, and music. The For Fun Festival promotes pride in the Teleperformance family and celebrates our cultural diversity. You need to be at least 18 years old with a high school diploma or GED to apply. They prefer if you've also had at least six months of call center experience and also at least a year of tech support experience. Ensures daily performance metrics are being met or exceeded, i.e., quality, service level and schedule adherence metrics. 80% of your day will consist of coaching and educating agents on how to improve their performance.
Teleperformance Cloud Campus' work at home solutions have been recognized by the industry for innovation, security, and talent management. This is an employee job, so you will get paid training time and possibly other benefits like vacation time, overtime, 401K, and insurance. Note that the vast majority of the jobs they hire for don't appear to be home-based, but I do see the tech support one open very frequently in the United States.
Often, this starts with the special connections they form with customers and the support of their team. Here, our relationships are built on mutual respect and support. Join us and you’ll discover a place where you will feel appreciated and rewarded for your work as much as your ideas. Teleperformance is a major company that often hires for work from home tech support.
In so doing, we create opportunities and value for employees, clients, customers, communities, and shareholders. As a tech support agent for Teleperformance, you are taking inbound calls for their clients to help them with computer issues and answer questions about products. It seems that many of their clients are internet, phone, and cable companies.
Ability to understand and empathize with customer’s issues. Proven experience in overcoming unexpected difficulties and using logical problem solving skills. Select topics and stay updated with our latest insights.
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